Privacy Policy
Last Modified Date: June 26, 2026
This Privacy Policy (“Privacy Policy”) describes how Key Port Operations Worldwide LLC and its subsidiaries and affiliates (collectively, “Key Port,” “we,” “our,” or“us”) collect, store, use, disclose, and otherwise process information in the course of our business, including through our websites that link to this Privacy Policy (such as keyportoperations.com and getsafeport.com) (the“Site”), our online Software Services (as defined below), and through other means such as our and our partners’ events, sales, and marketing activities. It also sets out more information about your privacy rights applicable to personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, as defined by applicable privacy laws (“Personal Information”).
By accessing and using the Site containing a link to this Privacy Policy, or by using our Service where a link to this Privacy Policy is provided, you agree to the terms and conditions of this Privacy Policy and any updates we make to it. If you do not agree to the terms and conditions of this Privacy Policy, then please do not provide us with your information. Please note, however, that if you choose to limit the information that you provide to us while using the Site, you may not be able to use or participate in certain features of the Site.
Key Port processes two categories of Personal Information:
• Personal Information that our partners and customers ask us to process on their behalf (“Processor Data”). Key Port offers safety software that helps companies reduce risks, enhance operational efficiency, and drive cost savings (the “Software Services”). Under applicable law, in certain contexts Key Port is considered the “processor” of Personal Information we receive through the Software Services, and our customer is (or acts on behalf of) the “controller” of the data (i.e., the company with the right to decide how the data is used).
• Personal Information that we collect or process for our own business (“Controller Data”). Under applicable law, Key Port is a “controller” of Controller Data.
This Privacy Policy applies to our handling of Controller Data. Our obligations with respect to Processor Data are covered under the agreement we enter into between us and each of our business partners and customers, including any applicable Data Processing Addendum.
Changes and Updates to this Privacy Policy
We reserve the right to revise or update this Privacy Policy at any time, and you should periodically read the Privacy Policy to learn of any revisions or updates. If the revision or update is material, we will provide you notification via email or a pop-up banner; however, for non-material revisions or updates, we will notify you by posting the revised or updated Privacy Policy and its “Last Modified Date” on the Site and Software Services, if applicable. Using the Site or Software Services there after constitutes your agreement to and acceptance of the Privacy Policy and its revisions or updates.
1. The Types of Personal Information That We Collect
Key Port may collect Personal Information directly from you when you use the Site or Software Services (for example, when you contact us by e-mail or through a contact form, when you access or use the products or services offered in connection with our Software Services, or when you establish a Safe Port account with us).
1.1 Personal Information collected directly from you through the Software Services
• Identifiers, including name, telephone number, postal address, and email address; and
• Information listed in the California Customer Records statute, including name, postal address, and telephone number.
1.2 Personal Information collected directly from you through the Site
• Identifiers, including name, telephone number, postal address, and email address; and
• Information listed in the California Customer Records statute, including name, postal address, and telephone number.
1.3 Personal Information automatically collected when you use the Site
Key Port and third-party service providers may automatically collect data about you when you use the Site. This information is primarily needed to maintain the security and operation of the Site, and for our internal analytics so that we can improve our Software Services and Site. This information includes:
• Identifiers, including IP address and cookies;
• Internet or other electronic network activity information, including browsing history, browser and device information, hardware model, software, preferred language, unique device identifiers, advertising identifiers, network information, click streams, search history, information regarding your interaction with our Site, IP address, cookies, pixel tags, browser version, and operating system;
• Location information. Certain features of the Services may collect your precise location information, device motion information, or both, if you grant permission to do so in your device settings. Key Port does not collect, store, or use location information for its own purposes, but our third-party partners may collect and store this information to provide the Services or feature. When you opt in to any such service, you authorize the relevant third party to collect and use your location information for the purpose for which it was collected. This location information may be used to operate and enhance the third party’s service as well as to customize the content we provide to you from our partners.
Key Port may use standard technology called cookies on this Site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of this Site may not function properly if you do so. We use cookies to recognize you as a customer, to help track usage so we can understand which parts of the Site are most popular, where our visitors are going, and how much time they spend there, to make usage of the Site even more rewarding, as well as to study the effectiveness of our customer communications and to customize each visitor’s experience and provide greater convenience. We may transfer your Personal Information to third-party service providers in order to help us analyze usage, as discussed in further detail below.
Google Analytics
We use Google Analytics on the Site to help us analyze the traffic on the Site.
For more information on Google Analytics’ processing of Personal Information, please see http://www.google.com/policies/privacy/partners/. You may opt out of the use ofGoogle Analytics here: https://tools.google.com/dlpage/gaoptout.
Do-Not-Track
Many web browsers include a Do Not Track (“DNT”) feature or setting that signals your preference not to have data about your online browsing activities monitored and collected. However, there is currently no uniform standard for recognizing and implementing DNT signals. As such, Key Port does not monitor or respond to DNT browser requests. If a standard is adopted that we must follow in the future, then we will inform you about that practice in a revised version of this Privacy Policy.
1.4 Information We Receive from Third Parties
In addition to collecting some Personal Information directly from you, we may collect Personal Information from third parties including our affiliates and subsidiaries, data providers, and credit bureaus where permitted by law. You agree that the third-party providers of data, not Key Port, are responsible for maintaining your information with proper and sufficient accuracy and authority in accordance with all governing laws and regulations. We make no effort to verify any information for any purpose, including accuracy, legality, or non-infringement, that we properly receive from third parties. We also collect Personal Information automatically when you visit our Site and while providing our services.
We may also receive information about you from social media platforms, such as when you interact with us on those platforms or access our social media content. Please note that the information we may receive from those third-party sites (such as Facebook, Instagram, X, and YouTube) is governed by the privacy settings, policies, and/or procedures of the applicable platform, and we strongly encourage you to review them before submitting any information using a social media platform.
2. Purpose of Collection
Key Port processes Personal Information for the purposes of:
• Communicating with corporate business partners and customers pursuant to contracting, regarding business matters or possible contracts for the operation of the business, including the processing of requested payments (services) and providing aggregated, anonymized data about the use of our services;
• Monitoring and analyzing transactions by reviewing customer and user behavior to improve services and prevent fraud;
• Conducting relevant tasks for legitimate business purposes including marketing and advertising;
• Profiling prospective customers or building mailing lists for product information distribution;
• Internal communications;
• Meeting legal or regulatory requirements and Key Port’s internal policies;
• Management of travel, lodging, and related expenses;and
• Other purposes disclosed at the time of collection.
3. Disclosure of Personal Information
We do not sell, share, rent, or otherwise disclose the Personal Information collected on the Site or through the Services to third parties for monetary or other valuable consideration, unless otherwise stated below or with your consent:
• Service Providers & Contractors. We may share your Personal Information with service providers and contractors to perform tasks on our behalf and to assist us in providing our Services, including but not limited to internal and business operations, security, payment processing, identity verification, and related services. Service providers and contractors may use the information only as necessary to provide the services to us and are contractually required to keep your information confidential and secure.
• Live Chat and Interactive Support. The Site or Service may include “live chat” or other live interactive features. We may provide these features through technology provided by third parties, and you consent to the transfer of your Personal Information to these providers by using these features.
• Advertising Partners. We may share your Personal Information with third-party advertising partners, such as LinkedIn, Instagram, X, TikTok, YouTube, and Google Display Advertising and Remarketing services. These advertising partners may use first- and third-party cookies together to inform, optimize, and serve ads based on your past visits to this website. You can opt out of these services using the Ads Preferences Manager or the Google Analytics opt-out browser add-on. These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visitdigital properties within their networks, commonly referred to as “interest-based advertising.”
• Authorized Representatives. If another individual is managing your account on your behalf, as authorized by you or as a personal representative under applicable law, that person can view all Personal Information about you in our Services.
• In the Event of Merger, Sale, Divestiture, or Changeof Control. We may transfer or assign Personal Information to an entity that acquires or is merged with us as part of a merger, acquisition, sale ofownership or assets, or other change of control.
• Other Disclosures. We may disclose your Personal Information if we have a good faith belief that disclosure of such informationis helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our Terms of Use or Terms of Sale, including investigations of potential violations there of; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to our, your, or third parties’ rights, property, or safety.
We may share de-identified and/or aggregate analytics with third-party partners about how users interact with our Services, including usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
4. Transfer of Personal Information to a Third Country
Our services are hosted in the United States and are intended solely for visitors located within the United States. If you do not reside in the United States and providePersonal Information to us, please note that your Personal Information will be transferred, processed, collected, used, accessed, and/or stored in the United States and subject to U.S. laws. The laws in the United States may not providethe same protections for your Personal Information as the jurisdiction in which you are located. Do not provide your Personal Information to us if you do not want this information to be transferred or processed outside of your country, or if the laws in your country restrict such transfers.
5. Retention Period
Personal Information is retained by Key Port no longer than necessary to fulfill the purposes set out in this Privacy Policy, unless a longer retention period is required (such as under applicable contracts with clients or business partners) or permitted by law (such as tax, accounting, or other legal requirements).
6. Third-Party Sites
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or websites that may be displayed to you in search results, websites that may include Key Port Services, or other websites linked from our Site. This Privacy Policy does not cover the information practices of other companies and organizations who advertise our Services, and who may use cookies, pixel tags, and other technologies to serve and offer relevant ads.
7. Confidentiality and Security
We maintain reasonable safeguards using industry-standard technology to heighten the security, accuracy, and privacy of any Personal Information we have collected, and we have put in place reasonable precautions to protect information from loss and misuse. While we implement these measures, please note that 100% security is not possible, and we cannot guarantee that the security measures we have in place to safeguard Personal Information will never be defeated or fail, or that those measures will always be sufficient or effective.
Key Port may assign you a user ID and a password as part of your participation in and access to the Site and your account. Only you may use your user ID and password. You may not share your user ID and password with anyone else, and you are solely responsible for maintaining and protecting the confidentiality of your user ID and password. You are fully responsible for all activities that occur under your user ID. You play a role in protecting your information as well.
8. Minors
Our Services are intended for business use and are not directed to minors, including anyoneunder the age of 18. We do not knowingly collect or solicit Personal Information from anyone under the age of 18. By using the Site or Services, you represent that you are at least 18 years old. If you are under 18, please do not attempt to register for an account or send any Personal Information about yourself to us. If we become aware that we have inadvertently received or collected Personal Information from a user of the Site who is under the age of 18, we will take steps to delete that information from our files and records.
If you believe a child under the age of 18 has provided us with Personal Information, please contact us using the information below.
9. Choices About Your Personal Information
You have choices about how we use your information. Please understand that if you choose not to disclose information to us, it may affect your ability to use some features of our Services.
9.1 Marketing
From time to time, if you have supplied your email address, Key Port and its affiliates may send you marketing or informational emails. If you prefer not to receive any or all of our marketing and promotional communications, you may opt out of these communications by following the opt-out prompts on these communications. You also may ask us not to send you other marketing or informational communications by contacting us as specified in the Contact Us section below, and we will honor your request. Please note that even after you are removed from our marketing lists, we may still send you non-promotional communications, such as responding to your support requests.
9.2 Advertisements
Advertisements appearing on the Site may be delivered by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement and to compile information about you orothers who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by us and does not cover the use of cookies by any advertisers.
We and our service providers may use information about your interactions with the Site to predict your interests and select the ads you see on and off the Site. This is known as interest-based advertising. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed bythe Digital Advertising Alliance (“DAA”). For more information about interest-based advertising and how you can opt out, visit:
• Digital Advertising Alliance: http://www.aboutads.info/choices
• Network Advertising Initiative: http://www.networkadvertising.org/choices/
10. California Residents’ Privacy Rights
This section explains how we collect, use, and disclose Personal Information about users, customers, and visitors who reside in California (“consumers” or “you”). It also explains certain rights afforded to consumers under California’s Shine the Light law and the California Consumer Privacy Act of 2018 (“CCPA”), as revised and updated by the California Privacy Rights Act (“CPRA”). This section uses certain terms that have the meaning given to them in the CCPA, including Personal Information.
The following section does not apply to individuals who do not live in California on apermanent basis, individuals about whom we do not collect Personal Information, or individuals for whom all of the information we collect is exempt from California laws.
10.1 Categories of Personal Information Collected
We may collect (and may have collected during the 12-month period prior to the effective date of this Privacy Policy) the categories of Personal Information about you described in Section 1 (The Types of Personal Information That We Collect).
10.2 Purpose of Collection
We may use (and may have used during the 12-month period prior to the effective date of this Privacy Policy) your Personal Information for the business or commercial purposes described in Section 2 (Purpose of Collection).
10.3 Sources of Personal Information
During the 12-month period prior to the effective date of this Privacy Policy, we may obtain (and may have obtained) Personal Information about you from the sources identified in Section 1 (The Types of Personal Information That We Collect).
10.4 Selling and Sharing of Personal Information
We do not sell or share your Personal Information in exchange for monetary consideration. However, the definitions of Personal Information, “share,” and “sale” under the CCPA are broad. Like many companies, we use services that help deliver interest-based ads and personalization to you, which may involve transferring Personal Information to business partners for their use, such as Google Analytics. Please see Section 1.3 above on how to opt out of Google Analytics.
During the 12-month period prior to the effective date of this Privacy Policy, we may have shared or disclosed the following categories of Personal Information about you for a business or commercial purpose with certain categories of third parties,as described below:
10.5 California Consumer Privacy Rights
Under California’s “Shine the Light” law, California residents have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of Personal Information, such as name, e-mail, and mailing address, and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Us section below with a reference to California Disclosure Information.
Under the CCPA, consumers have certain rights regarding their Personal Information, as described below.
• Right of Access: You have the right to request, twice in a 12-month period, that we disclose to you certain information about our collection and use of your Personal Information over the preceding twelve (12) months, including the categories of Personal Information collected, the categories of sources, the business or commercial purpose, the categories of third parties with whom we share Personal Information, and the specific piecesof Personal Information we have collected about you.
• Right of Deletion: You have the right to request that we delete any Personal Information about you which we have collected from you, subject to exceptions within the law.
• Right to Opt-Out: You have the right to opt out of the disclosure of Personal Information about you for monetary or other valuable consideration. However, we do not sell any Personal Information.
• Right to Opt-In: We do not have actual knowledge that we collect, share, or sell the Personal Information of minors under the age of 16.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You may request specific limitations on further sharing, use, or disclosure of your Sensitive Personal Information that is collected or processed for the purpose of inferring characteristics about a consumer. However, we do not collect or process Sensitive Personal Information for this purpose.
• Right to Correction: You have the right to request that we maintain accurate Personal Information about you and correct any Personal Information about you which we have collected from you, subject to exceptions within the law.
If you would like to exercise your California rights, please refer to the Consumer Requests and Verification section below.
10.6 Consumer Requests and Verification
Right to Non-Discrimination. We may not discriminate against you because you exercise any of your rights under applicable law, including by denying goods or services to you; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of goods or services to you; or suggesting that you will receive adifferent price, rate, level, or quality of goods or services.
Verifying Requests. You may request to exercise your rights of access, deletion, correction, or limited use under this Privacy Policy by contacting us as described in the Contact Us section below. To help protect your privacy and maintain security, we will take steps to verify your identity before processing your request. We may require you to provide information such as your name, date of birth, email address, telephone number, or postal address. When you make such a request, you can expect that we will verify your identity (you will need to provide your email address and full name, and we may ask for additional information if needed); we will confirm the nature of your request; we will confirm receipt of your request within 10 days; and we will respond to your request within 45 days of receipt. If necessary, we may need an additional period of time, up to another 45 days, but we will reply within the first 45-day period and, if we need an extension, we will explain why. In certain cases, a request for access, correction, or deletion may be denied — for example, if we cannot verify your identity, if the law requires that we maintain the information, or if we need the information for internal purposes such as providing Services. If we deny your request, we will explain why.
Authorized Agents. You may designate an authorized agent to request any of the above rights on your behalf by providing the agent with written permission, signed by you, to act on your behalf. Your agent may contact us as described in the Contact Us section below. Even if you choose to use an agent, we may, as permitted by law, require the authorized agent to provide proof of your signed permission, require you toverify your identity directly with us, or require you to directly confirm that you provided the authorized agent permission to submit the request.
11. Virginia Resident Privacy Rights
Virginia provides residents with specific rights regarding Personal Information,including the right to: confirm whether or not we are processing your Personal Information and to access such Personal Information; correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of processing; request deletion of Personal Information we have collected, subject to legal exemptions; and obtain a copy of your Personal Information.
Virginia residents also have the right to opt out of the processing of Personal Information for purposes of targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal orsimilarly significant effects. If you are a resident of Virginia, you have the right to appeal a denial of a request for access, correction, or deletion.
12. Nevada Resident Privacy Rights
Nevada residents have the right to request that we not sell the Personal Informationwe currently have about you or that we might collect about you in the future. If you use the Services, you may review and request changes to any of your Personal Information that is collected.
13. Connecticut Resident Privacy Rights
Connecticut residents have rights regarding their Personal Information similar to those described for Virginia residents above, including the rights to access, correct, delete, and obtain a copy of their Personal Information, and to opt out of targeted advertising, the sale of Personal Information, and certain profiling. If collected, we will take reasonable measures to protect the confidentiality of Social Security numbers and limit access to those with a need for such information. We prohibit the unlawful disclosure of Social Security numbers.
14. Maryland Resident Privacy Rights
Under the Maryland Online Data Privacy Act (“MODPA”), Maryland residents have the following rights with respect to their Personal Information, to the extent the law applies to our processing:
• To confirm whether we are processing your Personal Information and to access that information;
• To correct inaccuracies in your Personal Information, taking into account the nature of the Personal Information and the purposes of processing;
• To delete Personal Information we have collected, subject to legal exemptions;
• To obtain a copy of the Personal Information you previously provided, in a portable and readily usable format where technically feasible; and
• To opt out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects.
We will not process your sensitive personal data without your consent where required by law. If we decline to act on your request, you have the right to appeal that decision, and we will provide instructions for doing so in our response. To exercise these rights, please contact us as described in the Contact Us section below.
15. Other State Residents
Residents of other U.S. states that have enacted comprehensive consumer privacy laws (including, for example, Colorado, Texas, Oregon, and Utah) may have rights similar to those described above, such as the rights to access, correct, delete, and obtain a copy of their Personal Information, and to opt out of targeted advertising, the sale of Personal Information, and certain profiling. We honor these rights to the extent required by applicable law. To exercise any rights that apply to you, please contact us as described in the Contact Us section below, and we will respond as required by the law of your state.
16. Correcting & Updating Your Information
Please help us keep your data accurate by informing us of any change to your Personal Information promptly. To update your information or discontinue the Services, please use one of the methods in our Contact Us section below. Key Port will respond to your correction or update request within at most 30 days from the date of your request. You also may be able to update your information by logging into your account.
17. Contact Us
If you have any questions or concerns in connection with Key Port’s information collection practices summarized in this Privacy Policy, please send an email, with the subject heading “Privacy Policy Question,” to info@keyportoperations.com. In the email, please state your questions or concerns.
Our postal address is:
ATTN: Privacy
Key Port Operations Worldwide, LLC
9199 Reisterstown Rd, Suite 206A
Owings Mills, MD 21117